[Mccoypottery-talk] a lil' OT - need advice re: eBay feedback

[Mark Jennings]

Hi all,

I won an eBay auction a while back (June 24th). It was a 4 piece McCoy 
lot  (a few planters). As soon as the auction was over, the seller e-mailed 
me and asked me to please use Paypal because she was moving within 2 weeks, 
and she wanted to do it the fastest way. (The auction page stated that 
checks, money orders, or Paypal would be acceptable). I wrote her back and 
said that I would go the very next day and mail a postal money order 
because I wasn't set up with Paypal, and didn't want to do so. She wrote 
back and said that'd be fine if I did it that quick.

I sent it the next day like I said I would. She shipped the package - one 
box with all 4 items inside. I received it with one item broken (she had 
packed it right next to the side of the box with just a few layers of 
newspaper between it and the box). I had bought insurance, and I assume 
that she paid for it because the box was stamped "insured." I wrote and 
told her that one of the pieces was broken, and that I'd need the paper 
that she received when she bought the insurance so that I could make a 
claim at the post office. She didn't write me back, so a couple of weeks 
later, I wrote her again. (I know how moving is! ... so I wanted to give 
her plenty of time). Well - she *still* hasn't written me, and it is now 
approximately 4 weeks since I wrote her the first e-mail asking her to mail 
me the paper that I need. (actually - I only asked her to e-mail me re: the 
shipment, and told her one piece was broken, and that I need to tell her 
what she needs to do for me so that I can make a claim, in case she's not 
familiar with the process).

Anyway ............ I've been giving her plenty of time because she said 
she was moving, and in case something has happened, such as: she hasn't 
gotten her new internet service going yet, etc., etc., etc. ........... 
well - day before yesterday, she ledt me feedback (positive) so I KNOW she 
has been online, and I can't imagine a good reason why she wouldn't have 
seen my e-mails I've left 3 now, by the way. (I left another one after she 
left me the feedback Monday).  I feel like she's avoiding me. I've never 
left anyone anything but positive feedback, but I'm beginning to wonder if 
I should leave neutral feedback for her. In a way, it's not a great big 
deal, because I won the bid at $22.39 for 4 pieces, and there was only one 
broken --- but she just won't write me back!

What would y'all do if you were me?

Thanks for any thoughts/advice.

mj