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[Mccoypottery-talk] Check out eBay item 2621143635 (Ends Mar-19-03 18:45:45 PST ) - McCOY RARE PU
John Melson
jemmelson39@yahoo.com
Mon, 17 Mar 2003 21:40:04 -0800 (PST)
Well Mike , I just started buying online last week ,an i sent out 3 money orders to 3 different sellers.Guess what i got 7 pieces that i ordered broke an non of them can ever be replaced . I am just saden at the lose.I guess thats why pottery stuff will allways go up cause ever stuff gets broke .It is a past time that some how we must keep alive,,,,,,,,,,,,,,,,Thanks John in Ohio
"M. Caudill" <mcaudill@kih.net> wrote:John,In the past year I've bought over 100 items by internet. Six were damaged or totally lost (2). On four of them, I filed the insurance claim thru the post office and recovered everything but the cost of the insurance. On another, the seller claimed the S&P were in the original box but when it arrived, the box was crushed. I had sent money to cover insurance, but he didn't buy it. I NEVER give feedback on eBay until I've checked out the merchandise, so I contacted him and we worked it out with him sending me another boxed set as replacement. The other item described "two small chips" but I counted over seven when it arrived (some new). I contacted them and asked for a price adjustment. They said to send it back for a refund. I did, and they filed the USPS claim as if it had been damaged on the return shipping. To file a USPS claim, you have to have a receipt and the ORIGINAL green insurance receipt. Most times, small post offices where they know the cutomers are more friendly than the large mega-centers. Mine is so small, the postmaster had to dig thru two piles of forms to find her claim filing materials. I think I was the first one in months. Keep ordering, but use the feedback; save your paperwork and file claims when you have to. You usually don't recover everything, but you don't lose as much. I still like yard sales best - you see the material, you get better prices, and there's no postage.Mike
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